On Call Restoration is owned by Matthew Forman and John Tetenes. Matt Forman has been established on Long Island as a premier home remodeler since 2002, and John Tetenes has made his career in the restoration field since 2009 Locally owned and operated we are a family company that instills our everyday values into our vendors and employees to ensure you receive the delicate attention you may need in what could be the most devastating of times.

On Call Restoration is owned by Matthew Forman and John Tetenes. Matt Forman has been established on Long Island as a premier home remodeler since 2002, and John Tetenes has made his career in the restoration field since 2009 Locally owned and operated we are a family company that instills our everyday values into our vendors and employees to ensure you receive the delicate attention you may need in what could be the most devastating of times.

On Call Restoration is owned by Matthew Forman and John Tetenes. Matt Forman has been established on Long Island as a premier home remodeler since 2002, and John Tetenes has made his career in the restoration field since 2009 Locally owned and operated we are a family company that instills our everyday values into our vendors and employees to ensure you receive the delicate attention you may need in what could be the most devastating of times.

In any type of disaster or even everyday business, you will want to ensure your restoration contractor has enough resources to properly handle all of your properties. If you are a property manager, insurance agent, or realtor, it will be much easier to manage insurance claims if you have one restoration contractor on 20 jobs instead of 10 or 20 contractors on 20 jobs. If you are a homeowner/unit owner, you will want to ensure your restoration contractor can handle your project along with all the other projects they have going on. It is also very important that if you can find a company like On Call Restoration that they will be able to handle the job from start to finish instead of having 2 different companies working on the same property, as this only complicates the process.

When we have a relationship with a company, it is our obligation to properly respond to our customer in their time of need and we have the resources to follow thru with this commitment. Below is a list of some of our most important resources which allows us to run a successful and full service restoration company:

1. Employees: A quality company starts with quality staff. We treat each of our employees as though they are family as we understand they will be the most valuable resource to our company in everyday work schedules and especially in times of disasters. During the 2014 winter freeze, every employee and owner, were working almost 80 hours a week to coordinate and mitigate all of the properties we were called into for pipe freeze water damages. Each employee on the construction team has been trained in water mitigation as well so that when we have a disaster hit our area, we will be ready with qualified staff that is able to manage a mitigation job from start to finish.
2. Equipment: A restoration company can only be as large and efficient as its equipment resources. Outside of the equipment that we own, we have a relationship with a local equipment rental supplier that we have exclusive rights to in times of disaster which fills up more than one tractor trailer. We have never ran low on equipment whether its dehumidifiers, fans, generators, etc. as we prep our suppliers when needed prior to a disaster or freeze occurring.
3. Capital: In order to be a successful restoration company, you need to have capital to keep your jobs moving. We understand that buildings and owners may not have the capital needed to keep a claim moving forward while waiting for the insurance funds, but we have the capital to keep jobs going while waiting for the insurance draw. We will also communicate with the insurance agent, insurance adjuster and/or insurance carrier to make sure the funds are not held up longer than necessary. We have seen many companies over the past 30 years come and go as they didn’t have the capital to keep up with a large fluctuation of jobs, as it is hard to stay properly staffed to handle all your customers while being cost efficient.